Last Updated: 18th April 2024

Welcome to exdesign.com.au. This Privacy Policy explains how Exdesign ("we," "our," or "us") collects, uses, and protects your personal data when you visit our website or use our services. By accessing or using our website, you agree to the practices described in this Privacy Policy. Please read it carefully.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, postal address, phone number, and any other personal information you provide us when using our services or contacting us.
• Usage Information: Information about how you interact with our website, such as your IP address, browser type, operating system, referring URL, and pages visited.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and collect data on website usage.

2. How We Use Your Information

We use your personal information for the following purposes:

• Service Provision: To provide graphic design and website services to you and communicate with you about those services.
• Customer Support: To respond to your inquiries and provide support when you contact us.
• Marketing: To send you promotional materials and updates about our products and services, if you have opted in.
• Improvement: To analyse usage data to improve and enhance our website and services.

3. How We Share Your Information

We may share your personal information with:

• Service Providers: Third-party vendors or partners who assist us in providing our services (e.g., payment processors, hosting providers). They are contractually obligated to protect your information.
• Legal Compliance: Authorities, if required by law or to protect our legal rights.

4. Data Storage and Security

• We store your personal data securely and take appropriate measures to protect it from unauthorised access, disclosure, alteration, or destruction.
• We keep your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

5. Users' Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Access: Request access to your personal data and obtain a copy of it.
• Rectification: Request correction of inaccurate or incomplete personal data.
• Erasure: Request the deletion of your personal data, subject to certain legal obligations.
• Restriction: Request the restriction of processing your personal data under certain circumstances.
• Portability: Request the transfer of your personal data to another party.
• Objection: Object to the processing of your personal data for certain purposes.
• Withdrawal of Consent: If you have given us consent to process your data, you may withdraw it at any time.

To exercise any of these rights, please contact us at info@exdesign.com.au.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Exdesign PO Box 1248 CP Mildura 3501 Email: info@exdesign.com.au

Thank you for trusting Exdesign with your data and visiting exdesign.com.au.